Shipping & Delivery
Ships From The USA 🇺🇸
All orders are professionally packaged, labeled, and handled in Phoenix, Arizona and shipped via USPS First Class Package. We will process your order and get it shipped within just 24 hours. Typical delivery times once the package has been shipped are as follows:
- USPS First Class Package: 3-5 business days.
- USPS Parcel Select Ground: 2-8 business days.
We appreciate your understanding and patience with us more than anything. Stay safe and please do not hesitate to contact us with any questions you may have!
Can I track my order?
Yes! We will send you a tracking number as soon as your order has been shipped from our facility.
What happens if my product is damaged upon arrival?
We always aim to ensure that our products are delivered safely and unharmed to every location. However, if your product is damaged upon arrival, we will gladly send you a free replacement immediately or your money back!
To qualify for a replacement or refund for your order, we require a video that would support the issue being reported. Once received, we will gladly process the replacement or refund, whichever is appropriate for your needs.
COVID-19 PUBLIC NOTICE
To all of our valued customers,
Under the current circumstances, most businesses are affected right now due to the COVID-19 outbreak. Our thoughts are with all of those whom have been affected in any way, and we send our gratitude to everyone working to minimize the human impact.
We are currently receiving an above average volume of orders and inquiries due to increasing product demand. However, with the current situation we have, our supply chain and third party logistics providers are highly affected as well. Please be aware that delays in response and deliveries are inevitable at this time. We try our best to deliver the best service as much as we can to accommodate everyone. We humbly ask for your understanding and kindly please allow for up to 7 days for orders to be delivered during this extraordinary time. Rest assured, our teams are working hard to produce and ship the top quality WineOutfits line of products to you, our customers around the world, as quickly as we possibly can. Your patience is greatly appreciated.
We are here to offer support in these uncertain times. So if there is anything we can help you with, please feel free and do not hesitate to contact us at firstname.lastname@example.org.
Stay safe and healthy everyone!