Returns & Refunds
15 Day Refund Policy
At WineOutfits, we want you to be 100% satisfied with your purchase and your online shopping experience overall. Customer satisfaction is an integral part of our commitment and this is reflected in our Returns & Refunds Policy.
If you are not completely satisfied with your order, please let us know immediately and we will do everything we can to make it right!
Sale Items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email.
When you shop with WineOutfits, you have the peace of mind in knowing that your WineOutfits order is covered by 15 Days Warranty. This warranty only cover product(s) that have been received defective or damaged. The product may be returned for a full money refund or a replacement. To qualify for the warranty claim, we require a video that would support the issue being reported. Once received, we’ll gladly process the replacement or refund, whichever is appropriate.
Customer satisfaction is our number one priority at WineOutfits because YOU are exactly what makes our company possible. We will gladly offer you a refund or a replacement to ensure your satisfaction and happiness with your shopping experience with us.
For any questions you might have about the refund process, please contact us at firstname.lastname@example.org and we will respond within 24 hours.